Recent Articles
Creating an Outreach
PivotCX is an excellent tool for interacting with your audience or current talent communities. Our platform serves as a communication hub, and one of the best ways to take advantage of this capability is through Blast Campaigns. Below are some common ...
Hiring Events
Hiring events are a great way to fill open positions quickly and efficiently. Use the services you already know and love, and have PivotCX run your hiring event! This article will cover the key aspects of a hiring event! We've broken hiring events ...
Welcome to PivotCX
Why use PivotCX? Welcome to PivotCX, our all-in-one Communications Hub! We’re excited to have you. If you’re seeing this article, you’re most likely just getting started and introduced to our platform. Our vision with PivotCX is to enhance the ...
^Read (Smart Queue)
To make marking conversations as “read” easier. We’ve enabled users to mark a conversation as “read” in the Smart Queue. The Smart Queue is the left-hand panel in the Chat Window. This feature allows you to select a conversation as read without ...
Hide Actions in Chat View
In order to make the Chat view more user-friendly, we’ve implemented a new chat view option. Our new option enables you to hide actions from the chat screen. Hidden actions include: Assignments Claims Phone Calls Opt-Out Acknowledgent If your ...