Adding the name to the tab notifications
It's a setting that allows you to see a contact's name on the Chat tab. You can turn this setting off and on.
Templates are shortcuts you can create and use to turn into expanded texts. This reduces the need to type a lengthy or frequently-used sentence constantly. Furthermore, you can create new templates to suit your needs. Templates Video Tutorial Here's ...
How to Open a Conversation
There are multiple ways to go to a specific conversation to start chatting with a candidate: When you are viewing the Deliveries Tab, Messages Tab, Candidates Tab, or Conversation Tab, clicking on a Chat Bubble next to a contact's phone number or ...
Manage Email, SMS and Browser Notifications
PivotCX has three types of notifications you can take advantage of: - Email notifications - Push notifications in your browser - SMS message To manage your notifications click on your profile in the top right-hand corner and click on "settings" from ...
Getting notifications about new candidate deliveries and candidate assignments is crucial to communicating with your job-seekers promptly and effectively. This is the best way to position yourself to pick the best candidates as soon as they are ready ...
Bulk Assign Candidates
You may already be familiar with our ^assign feature to assign a candidate's conversation to a member of your PivotCX team or yourself. Assigning helps organize conversations and distribute the workload to different resources. While this feature is ...