Adding the name to the tab notifications

Adding the name to the tab notifications

It's a setting that allows you to see a contact's name on the Chat tab. You can turn this setting off and on.




How to Use

Go to https://app.pivotcx.io/settings?tab=3You should see a page like the image shown above. Toggle the highlighted setting on and save. After that, you should be good to go!


    • Related Articles

    • Chat Templates

      Templates are shortcuts you can create and use to turn into expanded texts. This reduces the need to type a lengthy or frequently-used sentence constantly. Furthermore, you can create new templates to suit your needs. Templates Video Tutorial Here's ...
    • How to Open a Conversation

      There are multiple ways to go to a specific conversation to start chatting with a candidate: When you are viewing the Deliveries Tab, Messages Tab, Candidates Tab, or Conversation Tab, clicking on a Chat Bubble next to a contact's phone number or ...
    • Manage Email, SMS and Browser Notifications

      PivotCX has three types of notifications you can take advantage of: - Email notifications - Push notifications in your browser - SMS message To manage your notifications click on your profile in the top right-hand corner and click on "settings" from ...
    • Managing Notifications

      Getting notifications about new candidate deliveries and candidate assignments is crucial to communicating with your job-seekers promptly and effectively. This is the best way to position yourself to pick the best candidates as soon as they are ready ...
    • Chat Command: ^claim

      PivotCX Chat Command: ^claim Claim a conversation. This means that a conversation will be under your name and picture icon and will also notify others in the conversation that you have claimed it. How to Use Type ^claim in the chat window followed by ...