PivotCX Browser Extension

Overview

The PivotCX Chrome browser extension allows registered users to start a conversation with any phone number it finds in a browser window.

Adding the PivotCX extension

Chrome Instructions

Go to the Chrome Web Store.
Type in "PivotCX" in the Search Bar

Click on the extension name and on the next window, click on
Confirm the prompt on the helper window. After a short installation, the extension is ready to use.

Microsoft Edge Instructions

Go to the Chrome Web Store.
Type in "PivotCX" in the Search Bar

Click "Get" to add to your Microsoft Edge Browser
Confirm the prompt on the helper window and the extension is ready to use

For ease of use, click on the extensions icon

and pin the PivotCX extension to the toolbar.

Using the PivotCX extension

The PivotCX extension is a useful feature to easily start a conversation from a candidate loaded in an ATS or a job board or anywhere else in your browser, no matter what page you're on! Once installed, you can use the extension in 2 different ways.

Activating from the Toolbar

Click the PivotCX bubble in the toolbar to view phone numbers on your webpage

After you click on "Chat", you'll be redirected to PivotCX's dashboard to load the candidate in the system.

Web Page Bubbles

The extension identifies phone numbers and designates chat bubbles through webpages. Click the bubble next to a phone number on the webpage to open a PivotCX conversation.

Follow the prompts in the system (Head over to Create a New Conversation with New or Existing Contact for detailed instructions).
Once all the contact information is updated, you can start chatting with the candidate.

PivotCX Browser Extensions