PivotCX Browser Extension
Overview
The PivotCX Chrome browser extension allows registered users to start a conversation with any phone number it finds in a browser window.
Adding the PivotCX extension
Chrome Instructions
Type in "PivotCX" in the Search Bar
Click on the extension name and on the next window, click on
Confirm the prompt on the helper window. After a short installation, the extension is ready to use.
Microsoft Edge Instructions
Go to the Chrome Web Store.
Type in "PivotCX" in the Search Bar
Click "Get" to add to your Microsoft Edge Browser
Confirm the prompt on the helper window and the extension is ready to use
For ease of use, click on the extensions icon
Using the PivotCX extension
Activating from the Toolbar
- Click the PivotCX bubble in the toolbar to view phone numbers on your webpage
After you click on "Chat", you'll be redirected to PivotCX's dashboard to load the candidate in the system.
Web Page Bubbles
- The extension identifies phone numbers and designates chat bubbles through webpages. Click the bubble next to a phone number on the webpage to open a PivotCX conversation.
Follow the prompts in the system (Head over to Create a New Conversation with New or Existing Contact for detailed instructions).
Once all the contact information is updated, you can start chatting with the candidate.
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