Call forwarding delivers a better candidate experience by providing a phone where applicants can speak to a recruiter or leave a message.

On the other hand, the line will ring indefinitely without a call forwarding number when a job applicant tries to call your PivotCX number. Additionally, the line will "ring" on the browsers of all team members with access to that conversation. 

How to Use

To set up call forwarding, go to your team settings, fill in with your phone number, and save.