A Contact Sent STOP in the middle of a conversation, and I can't reply to them.

A Contact Sent STOP in the middle of a conversation, and I can't reply to them.

When a contact opts out by sending the word STOP, we cannot text them unit we receive START.  TCPA requires this, and only the contact can reauthorize us to send messages, and only by texting the word START: 



If a contact has not sent START, we cannot reply; even if the contact sends a message to us, any attempts to send messages will show as errors.


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