Language Settings

Language Settings

You can change the language setting in the PivotCX app from regular English to other languages as they're made available. 

How to navigate to Language Settings

1. Click on your profile picture in the top-right corner of the app. 
2. Select "Settings" from the drop-down menu.
3. Choose the "Info" tab and make your language selections.
4. Click "Save Changes."



Recruiter English:

If you are a recruiter, then recruiter English can be a helpful interface change. Many terms change to adapt to the recruiter environment.
"Contacts" become "Candidates", the "Content" tab is now "Jobs", and "Attributions" are now named "Applies." 
    • Related Articles

    • Manage Email and Browser Notifications

      PivotCX has two types of notifications you can take advantage of: email notifications and push notifications in your browser. To manage your notifications click on your profile in the top right-hand corner and click on "settings" from the drop-down. ...
    • Chat Filter Settings

      Having the correct filters in a PivotCX chat allows Chat Agents and Recruiters to work more efficiently and minimizes the possibility of missed conversations.  How to update Filters Once in the chat view, click the funnel icon to update the filters.  ...
    • Using Keywords for Recruiting

      A text keyword is an informative word that connects you and your audience using a text-enabled phone number or short code. Text Keyword is one of the most effective ways to reach your target audience by allowing them to opt-in to your content. ...
    • Funnel Metrics (for Recruiting)

      Overview The funnel shows the flow of applicants to delivered, qualified candidates.  Use the funnel chart to visualize the flow of applicants to qualified candidates. Applies The number of applicants received by PivotCX from all sources. It is ...
    • Call Forwarding Feature

      Overview Call forwarding delivers a better candidate experience by providing a phone where applicants can speak to a recruiter or leave a message. On the other hand, the line will ring indefinitely without a call forwarding number when a job ...