Navigating quickly between conversations is called "chat hopping" and PivotCX is designed to let you hop to the right candidate to deliver the best response time, every time.
Overview
From Candidate Development Reps (CDRs) and chat agents to hiring managers, PivotCX allows all its users to communicate effortlessly with job applicants from their computer or smartphone. Moving from one conversation to the next is easier than ever with keyboard shortcuts in the chat view.
How to Use
To go to the following conversation, press the grave key, located on the top left of the keyboard.
To go to the previous conversation, press the shift key, located above the control key on the bottom left of the keyboard.