Funnel Metrics (for Recruiting)
The funnel shows the flow of applicants to delivered, qualified candidates.
Use the funnel chart to visualize the flow of applicants to qualified candidates.
The number of applicants received by PivotCX from all sources. It is possible for a contact to apply to multiple jobs or via multiple sources. For example, a contact could apply on both Indeed and your Career Website.
The number of unique contacts received by PivotCX.
The number of conversations where PivotCX attempted to communicate with a candidate. This number is usually smaller than Contacts as some contacts provide bad contact information.
The number of conversations where a message was sent to both parties. STOP messages are not counted.
The number of contacts (candidates) delivered. A candidate can be delivered more than once. For example, a candidate may apply for two jobs and be delivered for both.
What is a CDR
Although chatbots are getting all the buzz in recruiting lately, we at PivotCX understand that they have limitations when developing a connection with job seekers. For this reason, we have enlisted Candidate Development Representatives (CDR) to be ...
Using Keywords for Recruiting
Why Keywords? In today's world, text messaging has become an essential part of our daily lives. People use it for a variety of reasons, such as staying in touch with family and friends, receiving updates from businesses, and more. Text keyword ...
Statuses in PivotCX
Apply statuses allow Candidate Development Representatives (CDRs) and recruiters to better control applicant flow, from when job applicants first apply to the dispositioning of their application. Delivery and Follow-up Workflow Once PivotCX CDRs ...
Active Apply | First Apply | Last Apply
There are times when job seekers apply for more than one job for the same employer. In such cases, PivotCX keeps track of the information related to a candidate's first apply, last apply, and active applications. First Apply A contact's initial ...
Overview To give the best candidate experience and to speed up the recruiting process for our teams, PivotCX tracks response times between a contact (a job applicant) and an agent (either a PivotCX Candidate Advocate or a company recruiter). For each ...