Description
Merge codes make messages more personal and help you get more done in less time. Instead of writing out a name, email address, job title, or other information already in PivotCX, you can type a merge code, and PivotCX will automatically expand it.
Example
Typing $title takes a lot less time than typing "Principal Architectural Kotlin Developer."

You can save even more time - if you press space after a few characters, PivotCX will insert the best matching merge code.
Advanced Usage
You can supply default text to use if a merge code isn't populated:
Example
Contact First Name is Mike, and job title was not provided:
Hi $firstname(there) - You’ve applied for $title(a great job) at $teamname. Do you have time to talk now?
Will render to:
Hi Mike - You've applied for a great job at PivotCX. Do you have time to talk now?
Built-In Merge Codes
|
Name
|
Description
|
$firstname | The first name of the contact
|
$lastname | The last name of the contact |
$city | The city where the contact lives |
$state | The state where the contact lives |
$postalcode | The postal code where the contact lives |
$street | The street address where the contact lives |
$phone | The primary phone number of the contact |
$email | The primary email of the contact |
$teamname | The public name of the team sending the messages |
$title | The job title of the active apply / attribution.
|
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