Chat Command: ^at

Chat Command: ^at

PivotCX Chat Command: ^at

Send a message at a specific time and time zone. This can be utilized when a contact asks to talk at a later date or time. Also, it can be used to follow up on a contact.

How To Use

Type ^at in the chat window, followed by the spacebar. Next, select the correct date, time, and timezone (if applicable) and leave a note.

Setting a specific time:




Setting a timezone




    • Related Articles

    • Chat Command: ^close

      PivotCX Chat Command: ^close Close a conversation. This means that a conversation will no longer appear on the left-hand panel. How to Use Type ^close in the chat window followed by the spacebar. This will allow the conversation to immediately close.
    • Chat Command: ^read

      PivotCX Chat Command: ^read Mark a conversation as read. This will prompt the red dot on a conversation to go away.  How to Use Type ^read in the chat window followed by the spacebar. A green box will appear displaying, "Marked read by [name]," with ...
    • Chat Command: ^unassign

      PivotCX Chat Command: ^unassign Make a conversation unassigned. This will unassign all of the people who were originally assigned to the conversation.  How To Use Type ^unassign in the chat window followed by the spacebar. A green box will appear ...
    • Chat Command: ^assign

      Assign a team member or yourself to a conversation. This helps organize conversations and designate them to the corresponding team member(s). You can only assign conversations to a team member. If you would like to have someone outside your team be ...
    • Chat Command: ^deliver

      The deliver command is used to send a candidate or contact to another user or team and to wrap up a conversation. When you do a delivery, we record statuses for the conversation which enables us to report on conversation outcomes. You can deliver to: ...