Chat Command: ^claim

Chat Command: ^claim

PivotCX Chat Command: ^claim

Claim a conversation. This means that a conversation will be under your name and picture icon and will also notify others in the conversation that you have claimed it.

How to Use

Type ^claim in the chat window followed by the spacebar. A green box will appear displaying, "Claimed by [name]," with the date and time.

    • Related Articles

    • Chat Command: ^transcript

      PivotCX Chat Command: ^transcript Downloads a text file transcript of a conversation. Transcript files are perfect for attaching a conversation to an email or importing into documents.  The ^transcript command lets you download the transcript of a ...

    • Chat Command: ^note

      PivotCX Chat Command: ^note  Create a note that only chat agents and recruiters can see. You're able to type anything in the Note section. How To Use Type ^note in the chat window followed by the spacebar. Then, type whatever note you would like to ...

    • Chat Command: ^read

      PivotCX Chat Command: ^read Mark a conversation as read. This will prompt the red dot on a conversation to go away.  How to Use Type ^read in the chat window followed by the spacebar. A green box will appear displaying, "Marked read by [name]," with ...

    • Chat Command: ^close

      PivotCX Chat Command: ^close Close a conversation. This means that a conversation will no longer appear on the left-hand panel. How to Use Type ^close in the chat window followed by the spacebar. This will allow the conversation to immediately close.

    • Chat Command: ^unassign

      PivotCX Chat Command: ^unassign Make a conversation unassigned. This will unassign all of the people who were originally assigned to the conversation.  How To Use Type ^unassign in the chat window followed by the spacebar. A green box will appear ...