Chat Command: ^note

Chat Command: ^note

PivotCX Chat Command: ^note 

Create a note that only chat agents and recruiters can see. You're able to type anything in the Note section.



How To Use

Type ^note in the chat window followed by the spacebar. Then, type whatever note you would like to leave for others to see.

    • Related Articles

    • Chat Command: ^at

      PivotCX Chat Command: ^at Send a message at a specific time and time zone. This can be utilized when a contact asks to talk at a later date or time. Also, it can be used to follow up on a contact. How To Use Type ^at in the chat window, followed by ...
    • Chat Command: ^transcript

      PivotCX Chat Command: ^transcript Downloads a text file transcript of a conversation. Transcript files are perfect for attaching a conversation to an email or importing into documents.  The ^transcript command lets you download the transcript of a ...
    • Chat Command: ^claim

      PivotCX Chat Command: ^claim Claim a conversation. This means that a conversation will be under your name and picture icon and will also notify others in the conversation that you have claimed it. How to Use Type ^claim in the chat window followed by ...
    • Chat Command: ^stat

      PivotCX Chat Command: ^stat Show the stats for a conversation. The Stats pop-up shows key metrics for the conversation that can be viewed for working hours, or based on a 24-hour clock.  How To Use Type ^stat in the chat window followed by the ...
    • Chat Command: ^read

      PivotCX Chat Command: ^read Mark a conversation as read. This will prompt the red dot on a conversation to go away.  How to Use Type ^read in the chat window followed by the spacebar. A green box will appear displaying, "Marked read by [name]," with ...