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- PivotCX Command List- ^assign This is used if you want to assign a conversation to yourself or others. Great for organizing if you have a large team ^at Use this function to schedule a message to be sent at a future time. ^claim Claim a conversation. This means that a ... 
- Chat Command: ^deliver- The deliver command is used to send a candidate or contact to another user or team and to wrap up a conversation. When you do a delivery, we record statuses for the conversation which enables us to report on conversation outcomes. You can deliver to: ... 
- Chat Command: ^transcript- PivotCX Chat Command: ^transcript Downloads a text file transcript of a conversation. Transcript files are perfect for attaching a conversation to an email or importing into documents.  The ^transcript command lets you download the transcript of a ... 
- Chat Command: ^note- PivotCX Chat Command: ^note  Create a note that only chat agents and recruiters can see. You're able to type anything in the Note section. How To Use Type ^note in the chat window followed by the spacebar. Then, type whatever note you would like to ... 
- Chat Command: ^claim- PivotCX Chat Command: ^claim Claim a conversation. This means that a conversation will be under your name and picture icon and will also notify others in the conversation that you have claimed it. How to Use Type ^claim in the chat window followed by ...