Terminology
Chat Shortcuts/$variables
Description Variables make messages more personal and help you get more done in less time. Instead of writing out a name, email address, job title, or other information already in PivotCX, you can type a variable, and PivotCX will automatically ...
Assign a Candidate to a User in PivotCX
If you have a candidate who you want a specific recruiter or manager on your team to follow up with, then you can use the assign function to assign the candidate to that user. Watch the video tutorial below for how to do it: Here's more info on ...
How to Apply Filters
PivotCX provides easy-to-use yet powerful tools to sort data about your job candidates. They allow users to gain insight into their data and a more effective way to target future recruiting efforts. To apply filters on any grid in PivotCX, click on ...
Active Apply and How Multiple Applies Work in Pivot
Sometimes, job seekers apply for multiple jobs for the same employer. In such cases, PivotCX keeps track of the information related to the candidate's first apply and their other applications or times they've been entered into the system. Active ...
What is an Active Apply
An active apply is the position currently being screened with the candidate. Once a candidate enters the system either through a list upload or job apply, their first apply is set as the Active Apply. If a candidate has applied for more than one ...
PivotCX Command List
^assign This is used if you want to assign a conversation to yourself or others. Great for organizing if you have a large team ^at Use this function to schedule a message to be sent at a future time. ^claim Claim a conversation. This means that a ...
Phone Numbers and SMS Throughput
The rate SMS messages are delivered is determined by the kind of phone number. Selecting the right number is simple: If you need to appear to be local ➝ Localized Phone Number (10DLC) Maximum capacity ➝ Short Codes Local Phone Number (10DLC) Normal ...