Marketing
Caller ID Settings
You can manage your caller ID name (CNAM) settings in the team settings info panel. You can let your candidates know who is calling and texting so you get even more engagement. To set up your Caller ID, go to your Team Settings and in the ...
Texting Best Practices
Message Composition Messages should be 160 standard characters long especially if they are the first message to a contact. Subsequent messages up to 280 characters are fine. Any longer and the number of segments can cause filtering and spam blocks. A ...
Filtering Using the Applies Tab
PivotCX offers various methods to filter and list candidates, and we've added another one! What is the Applies tab? In the Candidates tab, you can only filter by "Active," "First," and "Last" apply, which can cause you to miss out on other positions ...
Create and Use Dynamic Lists
Pivot already let users sort candidates by all sorts of filters such as location, job title, or application date. With dynamic lists, you can save those filters and use them to make dynamic lists. What's a Dynamic List? Dynamic lists give you a way ...
Short Links
How does a shortened link work? PivotCX takes your long destination link and shortens it. Before: https://www.linkedin.com/company/pivotcxio/posts/?feedView=all&utm_campaign=KBarticle After: https://api.pivotcx.io/c/i7xi Clicks on the short link are ...
QR Codes
What are QR Codes? Just like conventional 2-D bar codes, QR (quick response) codes store information. But while conventional bar codes can store about 20 digits, QR codes can handle much larger sets of information. PivotCX can make QR Codes that send ...
Using Keywords for Recruiting
Why Keywords? In today's world, text messaging has become an essential part of our daily lives. People use it for a variety of reasons, such as staying in touch with family and friends, receiving updates from businesses, and more. Text keyword ...
Importing Candidate Lists
Importing a list of candidates from a previous or current ATS is quickly done in PivotCX. We've created a 5 step process to help break it down. Importing candidates makes it easier to engage with candidates as soon as possible. Here are several ...
Creating a Blast
What is a blast in PivotCX? A blast is a single text message sent out to a list of contacts. You can schedule your blast to go out at a specific time, or you can send it out immediately. How to create a Blast? Choose a list or create a list of ...
Adding Filtered Candidates to a List
After applying filters to select candidates you want to segment out, click on Actions on the top left of the grid to “Add filtered Candidates to list.” Don’t forget to give your new list a new name and click “Add.” You’ll automatically move to the ...
What is a CDR
Although chatbots are getting all the buzz in recruiting lately, we at PivotCX understand that they have limitations when developing a connection with job seekers. For this reason, we have enlisted Candidate Development Representatives (CDR) to be ...
Creating a PivotCX Campaign
What are Campaigns? With its Campaigns feature, PivotCX offers its customers the ability to reach candidates with timely messages. Campaigns can vary from a single message blast to a series of timed messages to engage with candidates. This is a great ...