Mass Actions
Select All in View
In previous versions of PivotCX, recruiters had to manually select checkboxes when changing status in bulk or marking conversations as read. A "Select All in View" option has been added at the top of the grid view to speed up the selection process ...
Mass Read
Sometimes when utilizing PivotCX to chat, you can be inundated with messages that no longer require a response or a response was provided outside of PivotCX. For these situations, it may be necessary to mark the incoming messages as “read” to clear ...
Status Changes (Mass)
Managing Candidate statuses in PivotCX is essential and helps to designate which lists candidates should fall into. We have introduced a way to change status en masse rather than managing statuses one by one. This can be particularly useful when ...
Mass Assign Candidates
You may already be familiar with our ^assign feature to assign a candidate's conversation to a member of your PivotCX team or yourself. Assigning helps organize conversations and distribute the workload to different resources. While this feature is ...