Engagement
Smart Queue vs Simple Queue
As an all-in-one communication hub, we at PivotCX prioritize our users' having catered experiences for their specific workflows. That said, we have enhanced our chat window to give you various filters and chat orders to make your life easier. One of ...
Auto Assign - Self
You may already be familiar with our ^assign feature to assign a candidate's conversation to a member of your PivotCX team or yourself. Assigning can help organize conversations and distribute the workload to different resources. While this feature ...
Day to Day PivotCX Usage
PivotCX is a great way to interact with your candidates but it can be hard to know where to start. This article covers the standard cadence and workflow of engaging with candidates on a day to day basis. Feel free to reach out to your PivotCX rep ...
Creating an Outreach
PivotCX is an excellent tool for interacting with your audience or current talent communities. Our platform serves as a communication hub, and one of the best ways to take advantage of this capability is through Blast Campaigns. Below are some common ...