Active Apply | First Apply | Last Apply

There are times when job seekers apply for more than one job for the same employer. In such cases, PivotCX keeps track of the information related to a candidate's first apply, last apply, and active applications. 

First Apply

A contact's initial application gets logged under First Apply.

Active Apply

Once a candidate is loaded into PivotCX either through a list upload or job apply, their first apply is set as the Active Apply. This behaviour can be updated in team settings to automatically change the Active Apply to the latest apply received.

Last Apply

As the name implies, their Last Apply is the latest application we have received for them.

In the PivotCX platform, each of these application types tracks detailed contact data, including:

Field Name	Details
Source	Where the candidate is coming from.
Medium	The tool used to get the candidate.
Campaign	The campaign used to get the candidate.
Job Title	The job title for which the candidate applied.
Job Location	Name of the place where the job is located.
Referrer	Name of the Person/Employee who referred the candidate to the job.
Keyword	Word used by the candidate to connect to the Employer's PivotCX team phone number.

This information is visible on the Candidate Tab and the Conversation Tab.

Each type of Apply is collapsed to save space across the grid by default. Click on the ">" symbol next to the Apply name to expand all the fields. 

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