Assign a Candidate to a User in PivotCX

Assign a Candidate to a User in PivotCX

If you have a candidate who you want a specific recruiter or manager on your team to follow up with, then you can use the assign function to assign the candidate to that user. Watch the video tutorial below for how to do it: 



Here's more info on assigning candidates to users in PivotCX: https://help.pivotcx.io/portal/en/kb/articles/pivotcx-chat-command-assign

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