Manage Email and Browser Notifications
PivotCX has two types of notifications you can take advantage of: email notifications and push notifications in your browser.
To manage your notifications click on your profile in the top right-hand corner and click on "settings" from the drop-down.
In the settings, you'll see the Notifications tab from where you can manage a variety of notification types:
Delivery Notification: this is a notification sent when you've been delivered a qualified candidate
Digest Notification: if you have a high volume of deliveries, you can opt for a digest notification sent once a day that summarizes the deliveries
Assignment Notifications: receive a notification each time you assigned to a conversation
Invitation Notifications: receive a notification whenever you are invited to a conversation
For each of these, you have the option to have email notifications, push notifications, or both*:
*Note that, for Digest notifications, you can have only email or none, but not push notifications.
PivotCX Browser Extension
Overview The PivotCX Chrome browser extension allows registered users to start a conversation with any phone number it finds in a browser window. Adding the PivotCX extension 1. Go to the Chrome Web Store. 2. Click on the extension ...
Chat Filter Settings
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How to Clear Site Data for PivotCX
If you are experiencing a blank page when you try to log in to PivotCX, you may need to clear stale data from your web browser. This can happen if you do not log in for a long time, if data is corrupted in your browser or if something on your ...
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Applicant Chat/Email Time off by Hours
If the time shown in the conversation window appears to be consistently off by several hours (it could be several hours into the future... or in the past), it is likley your browser is reporting an incorrect timezone. This can be caused by three ...