Chat Templates

Chat Templates

Templates are shortcuts you can create and use to turn into expanded texts. This reduces the time of having to type a lengthy or repeated sentence constantly. Furthermore, you can add more templates by going to the PivotCX dashboard.



How to Use

From the PivotCX dashboard, you can click on Templates on the left-hand panel, type a shortcut or click on /templates from the chat window, or click on Scripts from the right-hand side in Chat. 

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