Related Articles
Hide Actions in Chat View
In order to make the Chat view more user-friendly, we’ve implemented a new chat view option. Our new option enables you to hide actions from the chat screen. Hidden actions include: Assignments Claims Phone Calls Opt-Out Acknowledgent If your ...
Delivery Window is too Big
PivotCX dynamically optimizes the size of the chat window depending on the screen size someone is using. Sometimes, however, some elements in the window can appear too big making it difficult to view the chat log. If the delivery window or the ...
Right-Hand Panel Layout in Chat View: Candidate Info, Templates, Actions, and Notes
Chatting has now become much easier than before with the new action tabs. These tabs can be found in the right-hand panel of your chat view. The new action tabs have been designed to enable users to view and access a range of options with ease. These ...
Using Keywords for Recruiting
Why Keywords? In today's world, text messaging has become an essential part of our daily lives. People use it for a variety of reasons, such as staying in touch with family and friends, receiving updates from businesses, and more. Text keyword ...
Adding Filtered Candidates to a List
After applying filters to select candidates you want to segment out, click on Actions on the top left of the grid to “Add filtered Candidates to list.” Don’t forget to give your new list a new name and click “Add.” You’ll automatically move to the ...