PivotCX Chat Command: ^open
PivotCX Chat Command: ^open Open a conversation. If a conversation has been closed, it can be opened again by going to conversations on the PivotCX dashboard, clicking it, and using the ^open command. How To Use Type ^open in the chat window ...
PivotCX Chat Command: ^transcript
PivotCX Chat Command: ^transcript Downloads a text file transcript of a conversation. Transcript files are perfect for attaching a conversation to an email or importing into documents. The ^transcript command lets you download the transcript of a ...
PivotCX Chat Command: ^note
PivotCX Chat Command: ^note Create a note that only chat agents and recruiters can see. You're able to type anything in the Note section. How To Use Type ^note in the chat window followed by the spacebar. Then, type whatever note you would like to ...
PivotCX Chat Command: ^close
PivotCX Chat Command: ^close Close a conversation. This means that a conversation will no longer appear on the left-hand panel. It can open back up if the contact responds again or if you use the ^open command. How to Use Type ^close in the chat ...
PivotCX Chat Command: ^at
PivotCX Chat Command: ^at Send a message at a specific time. This can be utilized when a contact asks to talk at a later date or time. Also, it can be used to follow up on a contact. How To Use Type ^at in the chat window followed by the spacebar. ...